Careers

Current openings

Roles supporting universities and colleges, in the United States and Bangalore.

Where the work is

United States and Bangalore

Sales roles are remote in the United States, with East or Central time preferred. Operations, finance, and support leadership sit in Bangalore.

Three colleagues in a glass meeting room, with a campus lawn outside

Open roles

We are looking for

Sales Manager

United States · Remote, East or Central time preferred · Full-time

Drive new business with colleges and universities and present HigherEdBPO’s services, including Lumina Virtual Assistant and Lumina CallQ.

  • Own the sales cycle from prospecting through contract
  • Build relationships with CIOs, CTOs, enrollment, student services, and IT leaders
  • Keep pipeline, forecasts, and client onboarding aligned with product and operations
  • 3+ years of B2B sales; higher-education sales is an advantage
Send your CV

Manager — Application Support Team

Bangalore · 8+ years · Full-time

Lead the team that maintains, troubleshoots, and improves enterprise applications.

  • Mentor the application support team and hold SLAs
  • Run incident management and escalation with development and infrastructure
  • Improve the knowledge base and reduce repeat manual work
  • ITIL experience and at least 3 years in a leadership role
Send your CV

Finance Controller

Bangalore · 10+ years · Full-time

Oversee financial operations, budgeting, and regulatory compliance.

  • Own planning, budgeting, forecasting, and financial statements
  • Maintain controls across payables, receivables, and cash
  • CA, CPA, or MBA in Finance, with 5+ years in leadership
Send your CV

Project Intern — Internal Tool

Bangalore · 4–5 months · Internship

Help design, build, and test an internal tool, and document how it works.

  • Support requirements, development, and testing
  • Working knowledge of Python, Java, or SQL
  • Pursuing or recently finished a degree in computer science or a related field
Send your CV

Career paths

Specialist, call center, and technical work

01

BPO Specialist

Optimize support processes for higher education operations.

  • Solve client problems
  • Keep processes clear for the people using them
  • Work across teams on client support
02

Call Center Executive

Handle inquiries and resolve issues by phone.

  • Deliver service on live calls
  • Resolve issues and confirm the caller is helped
  • Work with the team on consistent delivery
03

Technical Specialist

Provide technical support for hardware and software.

  • Troubleshoot and restore system function
  • Explain the fix to the person affected
  • Stay current on the tools the institutions use

Apply

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