Current Openings

Are you passionate about making a difference in the education sector? At HigherEDBPO, we provide exceptional support services to universities and colleges, helping them streamline operations and enhance student experiences.

Sales Manager – HigherEdBPO Inc. (USA)

Location: United States (Remote – East / Central Time Zones preferred)
Employment Type: Full-time
Department: Sales & Business Development
Reports To: Founder & CEO

Job Summary:

The Sales Manager will be responsible for driving new business, building strong relationships with university stakeholders, and positioning HigherEdBPO’s AI and technology solutions as mission-critical tools for institutional success.

Key Responsibilities:

Identify, pursue, and close new business opportunities with colleges, universities, and education organizations
Own the full sales cycle from prospecting through contract execution
Present and demonstrate HigherEdBPO solutions, including Lumina Campus AI and related service offerings
Build trusted relationships with CIOs, CTOs, Enrollment leaders, Student Services, and IT leadership
Collaborate with Product, Operations, and Marketing teams to ensure alignment and successful client onboarding
Maintain accurate pipeline tracking, reporting, and sales forecasts
Represent HigherEdBPO at conferences, webinars, and industry events
Share market insights to support product development and strategic planning

Requirements:

3+ years of B2B sales experience (higher education sales experience is a strong advantage)
Proven ability to meet or exceed sales targets
Strong communication, presentation, and relationship-building skills
Ability to understand and articulate technology- and AI-driven solutions
Self-motivated, well-organized, and comfortable working in a fast-paced, growth environment
Bachelor’s degree preferred

What We Offer

Competitive base salary plus commission structure
Opportunity to sell cutting-edge AI and digital transformation solutions
Fully remote work environment
Significant career growth as the first sales hire in the U.S.
Collaborative, mission-driven culture focused on innovation and impact

Manager – Application Support Team

Location: Bangalore
Experience: 8+ years in application support
Employment Type: Full-time

Job Summary:

We are looking for an Application Support Manager to lead a team responsible for maintaining, troubleshooting, and improving enterprise applications. The role involves ensuring smooth operations, optimizing support processes, and collaborating with IT and business teams

Key Responsibilities:

Lead and mentor the application support team to ensure seamless operations.
Develop incident management and escalation processes to maintain SLAs.
Work closely with development and infrastructure teams for issue resolution.
Monitor system performance and implement proactive measures.
Improve documentation, knowledge base, and self-service support tools.
Analyze support trends and drive automation to reduce manual interventions.
Ensure compliance with IT governance and security standards.

Requirements:

Bachelor's/Master’s degree in Computer Science, IT, or a related field.
8+ years of experience in application support, with at least 3 years in a leadership role.
Expertise in incident management, problem resolution, and ITIL best practices.
Experience working with ticketing systems, cloud environments, and databases.
Strong communication and stakeholder management skills.

Finance Controller

Location: Bangalore
Experience: 10+ years in finance and accounting
Employment Type: Full-time

Job Summary:

We are hiring a Finance Controller to oversee financial operations, manage budgeting, and ensure regulatory compliance. The ideal candidate will have strong analytical skills and experience in financial planning and reporting.

Key Responsibilities:

Oversee financial planning, budgeting, and forecasting.
Ensure compliance with accounting standards, tax regulations, and audits.
Manage financial statements, reports, and variance analysis.
Optimize cost structures and drive financial efficiency.
Work with senior leadership to support strategic financial decisions.
Implement internal controls and risk management policies.
Oversee accounts payable, receivable, and cash flow management.

Requirements:

CA, CPA, or MBA in Finance.
10+ years of experience in finance, with at least 5 years in a leadership role.
Strong expertise in financial reporting, compliance, and risk management.
Proficiency in ERP systems and financial modeling.
Excellent analytical and decision-making skills.

Project Intern – Internal Tool (4-5 Months Project)

Location: Bangalore
Experience: 4-5 months
Employment Type:Internship

Job Summary:

We are looking for Project Interns to work on an internal tool development and enhancement project. This internship provides hands-on experience in software development, business analysis, and process automation.

Key Responsibilities:

Assist in the design, development, and testing of internal tools.
Work with stakeholders to understand requirements and implement solutions.
Analyze data and generate insights for process improvements.
Document technical specifications and user manuals.
Support troubleshooting and enhancement of the existing system.

Requirements:

Pursuing or recently completed a Bachelor’s/Master’s degree in Computer Science, IT, or a related field.
Basic knowledge of programming languages (Python, Java, or SQL).
Strong analytical, problem-solving, and teamwork skills.
Interest in process automation, software development, or data analysis.
Ability to commit to a 4-5 month internship.

If you’re interested, please send your CV to info@higheredbpo.com.

Current Openings

Sales Manager – HigherEdBPO Inc. (USA)

Job Summary:

Key Responsibilities:

Requirements:

What We Offer

Manager – Application Support Team

Job Summary:

Key Responsibilities:

Requirements:

Finance Controller

Job Summary:

Key Responsibilities:

Requirements:

Project Intern – Internal Tool (4-5 Months Project)

Job Summary:

Key Responsibilities:

Requirements:

HigherEdBPO

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