Solutions

Lumina for campus questions and call quality

A Virtual Assistant for campus questions, and CallQ for the quality of the calls that remain.

Students working on laptops in a bright classroom, with a large screen at the front

01

Lumina

Questions answered on the campus’s own policies, and a review of the calls that remain.

Lumina

Lumina Virtual Assistant

An AI solution for campus questions about systems, courses, admissions, and services, day and night.

Read more
  • Answers on LMS, SIS, courses, and campus services
  • Trained on the institution’s own policies
  • Hands a harder question to a person
CallQ

Lumina CallQ

An AI solution for reviewing support calls, for the quality desk that already audits advising, enrollment, and financial aid conversations.

Read more
  • Review of support calls
  • Coaching notes for the quality desk
  • Used with the virtual assistant

Talk through how our Latest AI Solutions would work on your campus.

www.higheredbpo.ai